Frequently Asked Questions

We have been helping parents develop talented young baseball players since 1990.

Our machine is designed and built to last. We use a 1/8 inch thick steel inner chassis, high-strength aluminum alloys for light weight structural elements, and high-impact polycarbonate for the housing.

The Zooka Portable Pitching Machines are perfect for youth machine-pitch leagues. They are portable, accurate, and safe. They have provision for an additional external battery. Unlike other machines, they do not require extension cords or a generator at the playfield.

Zookas are designed to throw any ball with a 9 inch circumference or smaller:
Regulation baseballs Machine-pitch dimple balls Safety baseballs Rubber sponge baseballs Soft-core baseballs Tennis balls

Operation of the machines is Access Code protected to prevent unauthorized operation. It has no external moving parts. It can be shut down safely in the middle of a pitch by pressing any button on the keypad. No AC outlet, extension cord, or gasoline-powered generator is needed.

The operator rolls the ball into the barrel. The machine detects the ball, pumps up to pressure, beeps and flashes a pitch alert, and throws the ball. A 50 mph pitch takes less than 5 seconds.

They are very accurate. With real baseballs, pitches typically scatter within the strike zone. With machine-pitch dimple balls, pitches can be placed within a few inches. A key element in the accuracy of all pitching machines is the quality and consistency of the ball being thrown.

Our machine is much easier to aim and adjust than other designs. A calibrated pitch height adjustment scale on the tripod lets the user quickly and precisely adjust pitch placement.

You can load the next ball as soon as the previous ball has been thrown.

NO, like most modern power tools, it's compact, rugged, and battery powered!

The number of pitches per charge varies with the speed and the weight of the ball. With real baseballs, the machine will throw over 700 pitches at 40 mph, over 600 pitches at 50 mph, and over 500 pitches at 70 mph before recharging.

We offer an external battery pack that doubles the capacity of the machines. Just flip a switch and keep on pitching.

Yes, by having the machine plugged into the charger you will benefit from charging between pitches and also between batters. This significantly increases the number of pitches prior to recharging.

NO, the battery must be at least partially charged in order to run the compressor.

With proper care, the expected life of the battery is 4-6 years.

The battery requires about 10 hours for a full charge. The battery does not need to be fully charged to use the machine.

You should charge the battery overnight after every use. During the off-season you can leave the unit on the charger and the pitching machine will monitor the battery and keep it at a proper state of charge. If this is not an option at your location, the battery should be charged overnight at least once every 3 months. NEVER put the unit away with a discharged or partially charged battery as this may seriously reduce the battery life.

The machines measure and display the speed of each pitch in MPH as the ball leaves the barrel.

It throws pop-ups over 12 stories high!

When a ball is rolled into the machine, it pumps up to pressure for a few seconds, beeps and flashes a pitch alert, and then throws the ball. Most batters quickly learn to anticipate the pitch. If necessary, the operator can help by synchronizing a throwing motion with each pitch.

The machine throws fastballs and changeups at speeds from 10 to 70 mph. The ZS740 has 5 levels of changeup mode. Within each level the computer randomly varies 3 pitch speeds. This will move the pitch up and down in the strike zone for more "game realistic" pitching.

No.

The machine helps players of all ages to improve their hitting and fielding.

The Zooka weighs 25 pounds including the internal battery. The tripod weighs 5 pounds. It's the lightest full-featured pitching machine available. It was designed for true portability and ease of use, anywhere you want to play.

They will not throw softballs. Some softball teams use our machine with our short tripod for a realistic fast pitch release height of 23 inches.

Yes. The ZS740 quickly adjusts for pop-ups, fly balls, line drives and outfield grounders. Because of its pinpoint accuracy and repeatability, it is ideal for a wide variety of fielding drills. Players rapidly gain skill through repetition. Many users say that pop-ups are what Zookas do best!

Zooka also offers an external battery pack, various types of balls, a short tripod, and service parts. See our products page for additional information and prices.

Yes. We recommend the use of soft-core baseballs or tennis balls for indoor practice.

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We accept Credit Card and Debit Card payments through our secure payment gateway. We currently accept:

Visa, Mastercard, American Express, Discover, Diners, ELO, JCB, Venmo, PayPal, Apple Pay, Google Pay, Shop Pay.

Yes, shipping is free for customers located within the continental U.S. If you are located outside the continental U.S. we can ship to you however there will be additional charges. At the moment we do not ship internationally.

Yes, we offer secured financing options through Shop Pay a partner of Affirm. Items eligible for financing will have an Shop Pay icon shown on the product page. For more info click the link About Shop Pay Financing.

Yes, we can process orders over the phone for you. Give us a call at 1-800-760-9107. Our business hours are 8:00 AM - 4:00 PM Monday - Friday PST.

Yes, your order # is your receipt. To better assist you down the line, it is important to keep your order #.

Zooka will send via email the tracking information when we have shipped your order. Orders placed before 3PM PST will generally be shipped out on the same day. Orders placed after 3PM PST will be shipped during the next business day.

When you purchase an item an order confirmation will automatically be sent out. This will contain the tracking number and carrier information. Go to the carriers webpage and enter the tracking number to see the estimated delivery of your order.

Orders generally arrive within 2-7 business days. Orders to Alaska and Hawaii may take a few additional days to deliver.

No, unfortunately at this time we are unable to ship items to P.O. boxes.

Unfortunately, we cannot change your shipping address after you submit your order. Orders are immediately processed for shipment when submitted, and our system can no longer retrieve or change them.

Yes, Zooka is proudly 100% American owned and based. We pride ourselves in offering quality baseball pitching machines for our customers. Our company headquarters are 44027 SE Tanner Rd, Suite A, North Bend, WA 98045 USA.

Coupon codes can be applied to orders at checkout in the provided field below your order details.

The machines are covered by a 12-month warranty. Over the past decade, millions & millions of quality pitches have proven the machine's unique design and rugged construction to be extremely reliable.

With proper care, the Zooka pitching machine should give years of trouble-free use. Simple cleaning and battery charging after each use will prevent most problems. The pitching machines have built-in self-diagnostics and will display error codes when error conditions occur. Users should then refer to the troubleshooting section of the owner's manual for advice on clearing common problems. If you need additional assistance, please contact our Customer Service Department at 425-861-0111.

We accept returns on all products as long as they are within 60 days of purchase. Returned items must be unused, undamaged, and returned in its original packaging. For more in depth return policy information click here.

Returns must be made within 60 days of purchase. Returned items must be unused, undamaged, and returned in its original packaging.

Please contact our customer service representative either via email or telephone for detailed instructions.

To make a return, please contact us with your order number via phone or email. A customer service representative will assist you with the return process. All products require Return Authorization. Read more on our return policy here.

efore signing for a shipment, check all sides of the shipment, inspect all cartons for visible damage and verify that the quantity received is correct on the delivery receipt. Contact our customer service team immediately if you receive a damaged product/package.